365bdt Privacy Policy

Purpose of This Policy

365bdt (operating as "365bdt.cam") is an online gaming and betting platform serving users in Bangladesh. This privacy policy ("Policy") describes how we collect, use, store, and protect your personal information when you use our website, applications, and services.

By registering on our platform or using our services, you are considered to have given your consent to the terms of this Policy. If you disagree with any term of this Policy, please refrain from using our platform and contact us at [email protected].

Who This Policy Applies To

This privacy policy applies to all of the following:

• Users registered on the 365bdt platform
• Any person visiting our website
• Anyone who contacts our customer service or support team
• Anyone participating in our promotional activities

This platform is intended only for those aged 21 or above. We do not knowingly collect information from minors.

Information We Collect

365bdt may collect the following types of information:

• Identity Information: Full name, date of birth, national ID number or passport number (for age verification).
• Contact Information: Email address, mobile phone number, and current address.
• Financial Information: Details related to bKash, Nagad, Rocket, Upay, or bank accounts (for transaction processing only).
• Transaction Information: Deposit, withdrawal, and betting history.
• Technical Information: IP address, device identifier, browser type, operating system, and cookie data.
• Usage Information: Time spent on the platform, pages visited, and gaming activity details.

How We Collect Information

We collect information in the following ways:

• Directly from you when you fill out a registration form.
• Automatically by monitoring your activity on our platform.
• Through cookies and similar tracking technologies.
• Transaction confirmation information from payment processing partners.
• From third parties that provide fraud prevention and identity verification services.

How We Use Your Information

The information collected is used for the following purposes:

• To create and manage accounts and to verify your identity.
• To process financial transactions including deposits, withdrawals, and betting.
• To manage the distribution of bonuses, promotions, and rewards.
• To provide customer service and technical support.
• To operate and monitor responsible gaming tools.
• To prevent fraud, money laundering, and other illegal activities.
• To improve platform security and performance.
• To personalise your gaming experience according to your preferences.
• To send relevant promotional communications (based on your consent).
• To fulfil legal obligations and meet regulatory requirements.

Legal Basis for Processing Information

We process your information on the following legal bases:

• Contractual obligation: For account management and service delivery.
• Legitimate interests: For fraud prevention, ensuring security, and platform improvement.
• Legal obligation: To comply with applicable laws and regulations.
• Consent: For marketing communications and certain tracking activities.

Sharing Information with Third Parties

365bdt never sells your personal information. However, limited information may be shared in the following cases:

• Payment providers: With bKash, Nagad, Rocket, Upay, and banking institutions for transaction processing — only the necessary financial information.
• Identity verification services: Approved partners for age and identity verification.
• IT service providers: Companies that maintain hosting, security, and technical infrastructure.
• Law enforcement agencies: In response to court orders or applicable legal requirements.
• Fraud prevention: With regulatory authorities when required for investigations.

All third parties operate under strict confidentiality agreements that are consistent with this Policy.

International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the information is processed through appropriate safeguards, including encrypted transfers and data processing agreements.

Use of Cookies

Cookies are small text files stored on your device that help our platform operate more effectively. We use the following types of cookies:

• Essential cookies: Necessary to maintain login sessions and ensure core functionality.
• Functional cookies: To remember your preferences, language, and settings.
• Analytics cookies: To understand website usage patterns and improve our services.
• Security cookies: To prevent fraud and unauthorised access.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

Security Measures

To keep your information secure, 365bdt uses industry-standard security technologies and practices:

• SSL/TLS Encryption: All data transfers between you and our servers are encrypted.
• Database Encryption: Stored information is kept in an encrypted format.
• Two-Factor Authentication: An additional layer of security for account access.
• Continuous Monitoring: 24/7 monitoring of system logs and access records.
• Access Controls: Staff are given access only to the information necessary to carry out their responsibilities.
• Regular Security Audits: Periodic assessments to identify and address vulnerabilities.

Data Retention Period

We retain your information for as long as:

• Your account remains active and you continue to use our services.
• Required to fulfil legal obligations (generally a minimum of 5 years after account closure).
• Required for dispute resolution or legal claims.

At the end of the defined retention period, information is securely deleted or anonymised.

Response to Data Breaches

If a data breach occurs that may affect your personal information, we will notify you as soon as possible in accordance with applicable law and advise you on the steps to take. Depending on the nature and extent of the breach, we will also notify the relevant authorities.

Your Data Protection Rights

You have the following rights regarding your personal information:

• Right of access: The right to receive a copy of the information we hold about you.
• Right to rectification: The right to request correction of incomplete or inaccurate information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to restrict the processing of your information in certain cases.
• Right to portability: The right to receive your information in a structured, machine-readable format.
• Right to object: The right to object to processing carried out on the basis of legitimate interests.
• Right to withdraw consent: The right to unsubscribe from marketing communications at any time.

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will endeavour to respond to your request within 30 working days.

How to Opt Out of Marketing Communications

If you do not wish to receive our promotional emails or messages:

• Click the "Unsubscribe" link at the bottom of the email.
• Send an email to [email protected] with the subject "Stop Marketing Messages".
• Submit a request directly through our 24/7 live chat.

Please note that even if you opt out of marketing communications, important account and transaction-related messages will continue to be sent.

Minor Protection Policy

365bdt provides services only to individuals aged 21 and above. We follow strict age-verification procedures to prevent minors from accessing the platform. We do not knowingly collect or process personal information of any minor.

If you become aware that a minor is using our platform, please notify us immediately at [email protected].

Process for Updating This Policy

365bdt may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• By displaying a prominent notice on the platform.
• By sending a notification to your registered email address.
• By updating the "Last Updated" date on this page.

Continued use of the platform after a revised policy takes effect will be considered your acceptance of the new policy. We therefore recommend that you review this page regularly.

About Links to Other Websites

Our platform may occasionally reference third-party websites or services. 365bdt is not responsible for the privacy practices of those external sites. We recommend that you read the privacy policy of each site you visit separately.